Thank you for setting up a direct debit; you will be emailed by GoCardless.com just before any payment is collected.
The Direct Debit Guarantee
• The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
• You will be notified by GoCardless.com in advance of any charge being made on your account.
• If an error is made in the payment of your Direct Debit, by BIBBA or your bank or building society, you are entitled to a full and immediate refund of the amount paid by your bank or building society.
– If you receive a refund you are not entitled to, you must pay it back when asked.
• You can cancel a Direct Debit at any time simply by contacting your bank or building society, or by logging in to your GoCardless.com account, or by contacting the BIBBA treasurer